Frequently Asked Questions

The factors that determine delivery time are a combination of purchase submission time and the delivery time slot of the logistics company. Once your parcel is picked up, expect next day delivery within Peninsula Malaysia with the exception of weekends and public holidays. Add a day or two for East Malaysia (Sabah and Sarawak). For international delivery, depending on country, it takes anywhere between 5 – 10 working days (up to 14 working days).

Enjoy FREE shipping for all Malaysian orders!

Shipping rates vary for international orders. For more information on shipping, check out our HELP page.

No worries! Our payment service provide offers Jom PAY. Log-in to your account, put items in cart, select MOL Pay as your payment method and complete your order. Once you reach the payment page, select MOL Pay ATM and you may make your payment at the nearest ATM within 48 hours of purchase, after which your order will be void.

(This only applies to Malaysian customers. We only accept Credit Card payments for International customers.)

We will only accept returns if all tags are still attached and it must be in sellable, unworn, unaltered and unwashed condition.
KAMI. should be informed about any returns within 72 hours of delivery to your address. Returns must be made within 2 working days of receipt in exchange for KAMI. store credit. Costs of return shipment will be borne by the customer and we are not liable until item(s) reach us.
You will receive a Return Form along with your order. Fill up the Return Form and send it back to KAMI together with your purchase and delivery receipt within 48 hours of delivery.

Click on RETURNS for more returns information.